Heathrow Airport Terminal Guide 2025

Heathrow's Four Terminals

Heathrow Airport operates four terminals (Terminal 1 closed in 2015). Each has different pickup points and procedures for chauffeur services:

Terminal 2 (The Queen's Terminal)

Used by: Star Alliance airlines (United, Lufthansa, Air Canada, Singapore Airlines)

Pickup Location: Arrivals Level, Door 7-8

Our Process: Chauffeur meets you inside arrivals hall with name board. We monitor flight via BA/LHR APIs and adjust automatically for delays.

Journey Time to Central London: 45-60 minutes

Terminal 3

Used by: Oneworld airlines (American, Cathay Pacific, Qantas, JAL)

Pickup Location: Arrivals Level, near WHSmith

Our Process: Same meet & greet service. T3 has longer walk from some gates - we include 1 hour free waiting from landing time.

Journey Time to Central London: 45-60 minutes

Terminal 4

Used by: SkyTeam airlines (Delta, KLM, Air France, Korean Air)

Pickup Location: Arrivals Hall, central meeting point

Our Process: T4 is south of the other terminals. Your driver will be in arrivals - look for your name on the board.

Journey Time to Central London: 50-65 minutes (slightly longer route)

Terminal 5

Used by: British Airways exclusively

Pickup Location: Arrivals Level, between Doors 4-5

Our Process: T5 is the largest and most modern. Very clear signage. Chauffeurs wait in the main arrivals area.

Journey Time to Central London: 45-55 minutes (often quickest due to location)

Private Aviation / VIP Terminals

We also serve Heathrow's private terminals for business jets. Different pickup procedures apply - contact us for details.

How to Book the Right Pickup

When booking your Heathrow transfer, you need to provide:

1. Flight number (we'll automatically determine your terminal)
2. Landing date and scheduled time
3. Your mobile number (for day-of contact if needed)
4. Destination address

We handle the rest - including real-time flight tracking and automatic pickup time adjustments.